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HP Recommended
HP Notebook hp 15-r137wm
Microsoft Windows 10 (64-bit)

I need the advanced tab on hp 15-r137wm BIOS version F.45 or another version to remove 1/4 Black Ring that the new F.45 version brought into being. It happens on the OS side and on the BIOS Side. It didn't do it with the original BIOS of which now I am not sure of but believe it was F.36

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@ALHusketh 

Sorry, but accessing Advaned BIOS option on HP PCs is not possible.

OEMs lock out the advanced BIOS options to prevent customers from making changes to options that can destabilize or otherwise damage the PC -- and then send it back for repair under warranty claiming they did nothing to it.

I know only SOME of the advanced options are risky, but it's simpler to disable access to ALL advanced options than to allow/disallow on an individual option basis.

That's the course of action that HP has chosen.



I am a volunteer and I do not work for, nor represent, HP

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2 REPLIES 2
HP Recommended

@ALHusketh 

Sorry, but accessing Advaned BIOS option on HP PCs is not possible.

OEMs lock out the advanced BIOS options to prevent customers from making changes to options that can destabilize or otherwise damage the PC -- and then send it back for repair under warranty claiming they did nothing to it.

I know only SOME of the advanced options are risky, but it's simpler to disable access to ALL advanced options than to allow/disallow on an individual option basis.

That's the course of action that HP has chosen.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

If I didn't have to deal with a problem on their laptop, I wouldn't need it. I have a 1/4" black border around my screen now that I updated the bios to what they recommended. It happens both in the BIOS and on the OS. I will have to get their bios file they updated hacked so I can rectify it myself. Seems I'm always dealing with an HP problem which is why I do not recommend them to anyone and will not for years to come. I do not have these kinds of problems with any other computers that I deal with when they aren't HP. Thanks for your help and honesty. 

AL Husketh

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