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Rifatmahmud
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Message 1 of 2
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Flag Post

New windows Setup problem (bootable usb drive)

HP Recommended
Notebook
Microsoft Windows 10 (64-bit)

[See the picture]

After I Press Restart>ESC>F9 (Boot Device Option)>USB Hard drive>Enter

this (picture) screen appear after loading a few seconds

Why is it happening?why isn’t windows setup screen coming?  How to fix it?

N:B: USB DRIVE IS OKAY (I checked it with another computer)

IMG_20210109_205854.jpg

1 REPLY 1
Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@Rifatmahmud
Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, this seems to be a bootable drive issue or corrupted OS image issue. 
Try using the different drive to copy the OS image and then try loading the windows image. 

The HP Cloud Recovery Tool allows you to download recovery software to a USB drive. You can use the downloaded recovery image file in order to install the Windows operating system. 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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