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Microsoft Windows 10 (64-bit)

Buenas, Mi Laptop no enciende, presiono la tecla para encender, se escucha como que va a encender pero no arranca y se escucha un ruido como Brrp en la parte de arriba del teclado, luego se intenta volver a encender y pasa lo mismo

3 REPLIES 3
HP Recommended

Hey @EduardoXs  !

Hope your doing fine! 🙂

Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English.





Thank you for your understanding.

Regards.

I work on behalf of HP.
HP Support Community Moderator
HP Recommended

Good, My Laptop does not turn on, pressing the key to turn on, listening as if it is going to turn on but not fixing and hearing a noise like Brrp at the top of the keyboard, then try to turn on again and the same thing happens

HP Recommended

@EduardoXs,

 

I reviewed your post and I understand that the computer is not powering on.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Do you see any lights on the computer?

 

Meanwhile, follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/document/c04718479

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.