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Locked

‎08-09-2020 12:20 AM - edited ‎08-09-2020 12:25 AM

HP Recommended
Product: Elitebook 2540p
Operating System: Microsoft Windows 10 (64-bit)

hello
I have drive lock function enabled. And once Laptop went to hibernation now it shows non system disk. It doesn’t request a password entry. Tried to long press power button, battery ejection, bios settings reset.

in bios->security->drivelock pwd->indicates that “Drive is locked”

Any idea how to wake up my laptop? I guess hp drivelock doesn’t support hibernation?

67937AC2-DF44-49D8-AA44-0CD90B15718F.jpeg

 

1 person had the same question
2 REPLIES 2

‎08-29-2020 05:40 PM

HP Recommended

@AdamJack 

Wish I had some good news -- but what I've found is this, and it is not good news:  https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/HP-Drive-Lock-password-forgotten-or-unknown-H...



I am a volunteer and I do not work for, nor represent, HP
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‎09-07-2020 01:03 AM

HP Recommended

@

Thank you for your answer. I'm informed about it already.

But I DO know the password. The problem is that the BIOS doesn't ask me for password entry. That is a system malfunction

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