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‎11-20-2022 06:42 AM

HP Recommended
Product: HP ENVY - 13-ad011na
Operating System: Microsoft Windows 11

Hi, my laptop decided to go on to the black screen displaying the ‘boot device not found’ page (3F0). I ran the diagnostics for the hard drive and instantly came up with saying no hard drive installed. 

I can’t do anything further as it won’t let me. Does this mean I need a new hard drive? Please help!! 😞 

 

laptop was working fine before so I don’t know why it’s done this. 

Category:
1 person had the same question
1 REPLY 1

‎11-23-2022 06:12 AM

HP Recommended

Hi @Holly2022_eb

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

The 3FO Error indicates a hardware issue. This might require one on one interaction to fix the issue. I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Elohi_NR
I am an HP Employee
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