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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Re: No legacy

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08-30-2025 01:43 PM
Help me, there's no legacy option on my boot option and I tried change the boot order as I read other helpful sources but still no boot device found and I even disabled the secure boot but still the same. I went to f9 to select a device but it says " The selected boot device failed". Kindly help I don't know what to do.
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Accepted Solutions
09-02-2025 05:58 AM
Hi @Nothando860
Welcome to the HP Support Community! We're here to help you get back up and running.
Thank you for explaining everything so clearly. I’m really sorry you’re stuck in this loop—it’s deeply frustrating when the system refuses to boot, even after you’ve tried all the right steps.
Let’s walk through a structured recovery approach to help you move forward.
1. Confirm UEFI Mode Is Active
Since Legacy Boot isn’t available, your system is likely locked to UEFI-only mode.
- Restart and press F10 to enter BIOS Setup.
- Navigate to Boot Options.
- Ensure Secure Boot is Disabled.
- Confirm that UEFI Boot Order includes your internal drive (e.g., Windows Boot Manager).
- If it’s missing, the system may not be detecting the drive at all.
2. Check Drive Detection in BIOS
If the boot device isn’t listed, the system may not be recognizing the SSD/HDD.
- In BIOS, go to Storage or System Information.
- Look for your drive’s model number.
- If it’s not listed, reseat the drive physically or test with another known-good drive.
3. Run HP Hardware Diagnostics
This checks for drive failure or connection issues.
- Turn off the laptop.
- Press Esc repeatedly at startup, then choose F2 for System Diagnostics.
- Run the Hard Drive Test.
If the test fails, the drive may need replacement. If it passes, continue below.
4. Rebuild Boot Configuration via Recovery Media
If the drive is healthy but the bootloader is corrupted, rebuilding it may help.
- Create a Windows 11 installation USB using Microsoft’s Media Creation Tool.
- Boot from the USB (press F9 at startup and select the USB device).
- Choose Repair your computer > Troubleshoot > Advanced Options > Command Prompt.
- Run the following commands:
bootrec /fixmbr
bootrec /fixboot
bootrec /scanos
bootrec /rebuildbcd - Restart and check if the boot device is now recognized.
5. Update BIOS Firmware
Some HP models restrict Legacy Boot unless the BIOS is updated.
- Visit HP’s BIOS update page.
- Enter your exact model and download the latest BIOS version.
- Use HP’s BIOS update utility to apply the update via USB.
If none of these steps resolve the issue, the problem may stem from a failed OS installation or a drive that’s not properly formatted for UEFI. I’d be glad to help guide you through a clean reinstall if needed.
You’ve done everything right so far—let’s keep pushing until we get this resolved.
If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊
Take care, and have an amazing day!
Regards,
Hawks_Eye
I'm an HP Employee.
If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.
And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.
09-02-2025 05:58 AM
Hi @Nothando860
Welcome to the HP Support Community! We're here to help you get back up and running.
Thank you for explaining everything so clearly. I’m really sorry you’re stuck in this loop—it’s deeply frustrating when the system refuses to boot, even after you’ve tried all the right steps.
Let’s walk through a structured recovery approach to help you move forward.
1. Confirm UEFI Mode Is Active
Since Legacy Boot isn’t available, your system is likely locked to UEFI-only mode.
- Restart and press F10 to enter BIOS Setup.
- Navigate to Boot Options.
- Ensure Secure Boot is Disabled.
- Confirm that UEFI Boot Order includes your internal drive (e.g., Windows Boot Manager).
- If it’s missing, the system may not be detecting the drive at all.
2. Check Drive Detection in BIOS
If the boot device isn’t listed, the system may not be recognizing the SSD/HDD.
- In BIOS, go to Storage or System Information.
- Look for your drive’s model number.
- If it’s not listed, reseat the drive physically or test with another known-good drive.
3. Run HP Hardware Diagnostics
This checks for drive failure or connection issues.
- Turn off the laptop.
- Press Esc repeatedly at startup, then choose F2 for System Diagnostics.
- Run the Hard Drive Test.
If the test fails, the drive may need replacement. If it passes, continue below.
4. Rebuild Boot Configuration via Recovery Media
If the drive is healthy but the bootloader is corrupted, rebuilding it may help.
- Create a Windows 11 installation USB using Microsoft’s Media Creation Tool.
- Boot from the USB (press F9 at startup and select the USB device).
- Choose Repair your computer > Troubleshoot > Advanced Options > Command Prompt.
- Run the following commands:
bootrec /fixmbr
bootrec /fixboot
bootrec /scanos
bootrec /rebuildbcd - Restart and check if the boot device is now recognized.
5. Update BIOS Firmware
Some HP models restrict Legacy Boot unless the BIOS is updated.
- Visit HP’s BIOS update page.
- Enter your exact model and download the latest BIOS version.
- Use HP’s BIOS update utility to apply the update via USB.
If none of these steps resolve the issue, the problem may stem from a failed OS installation or a drive that’s not properly formatted for UEFI. I’d be glad to help guide you through a clean reinstall if needed.
You’ve done everything right so far—let’s keep pushing until we get this resolved.
If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊
Take care, and have an amazing day!
Regards,
Hawks_Eye
I'm an HP Employee.
If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.
And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.