Not connected or can't access

[Whyxxxdg]

I turned on my laptop it booted up the screen came on. The Caps light was blinking so I learned how to count the blinks. I the screen stopped displaying and turned black. I followed the directions on a hard boot. Them I powered it up again. The screen came on then after a few went black. I can't get the power to turn on now. I tried praying f-11 and F1 but when the screen came on there was a message error code 0xc0000225. It said device is not connected or can't be accessed. The LED BLINKS 5 long flashes, then 3 short. blinks.  What does this mean? 

[Max3Aj]

Hi @Whyxxxdg, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

The 5 long flashes and 3 short blinks on your HP 14-cf2000 Laptop PC indicate a system board failure (Embedded Controller - EC error). This typically means there is an issue with the motherboard or firmware.

Steps to Troubleshoot:

Perform a Hard Reset

• Disconnect the charger.
• Hold the power button for 15-20 seconds.
• Reconnect the charger and try powering it on.

Check RAM and Reseat It

• If comfortable, remove the back panel and reseat the RAM module (take it out and insert it back).
• If you have two RAM sticks, try using one at a time.

Perform a BIOS Recovery

• Hold Win + B while pressing the power button for 5-10 seconds.
• If the BIOS recovery screen appears, follow the prompts.

Check for Disk Issues

• If you briefly saw Error Code 0xc0000225, it means Windows cannot find the required system files.
• You may need to create a Windows recovery USB and boot from it to repair the system. 
  
  Please follow these links: https://support.hp.com/za-en/document/ish_4511095-4511141-16 and https://support.hp.com/us-en/document/ish_9223491-9126662-16 

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support