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Melissa501
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Not powering on, making noise that repeats but no power

‎10-10-2021 10:25 AM

HP Recommended
Product: HP Notebook - 17-bs051od
Operating System: Microsoft Windows 10 (64-bit)

My laptop will not power on. I removed the battery, held the power button for 15 seconds and replaced the battery. When I hit the power button it now makes noise like it is trying to start (the disc holder) and it cycles over and over but no power. I bought a new battery and power cord and this did not help. 

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