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‎12-29-2020 06:47 AM

HP Recommended
Product: Hp spectre
Operating System: Microsoft Windows 10 (64-bit)

Hey

Today morning i had prblm in my laptop after showing please install an operating system and boot device not found.... I went in boot option and changed secure boot to disabled.... But the problem didnt solved... I also want my sytem store back... How can i proceed.... Its not even a week since i bought hp spectre15-eboxxx

2 REPLIES 2

‎12-29-2020 10:03 AM

HP Recommended

@Lalit11 

The Secure Boot only prevents the PC from booting from anything other than the internal drive.  So disabling that will have no effect on the internal boot process.

 

This issue is often due to a failing drive. So, let's check that first, because if it is failing, it would need to be replaced and there is no point then in doing anything else until we confirm that.

Since your PC is new enough to support UEFI, you can use these steps to test the hard drive: http://support.hp.com/us-en/document/c00439024



I am a volunteer and I do not work for, nor represent, HP
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‎12-29-2020 10:12 AM

HP Recommended

I have checked my drive but there is no any errors or failing........ i have checked all drive and processors.... Now i have no clue how to proceed..... This all happened suddenly while playing fifa game

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