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HP Recommended
1TJ82UA

My laptop has been repeatedly shutting itself off with no indication the battery is low. Upon restart, it displays an error message that the internal battery may need to be replaced. 

 

Is this the regular battery replacement part that I can purchase from the parts store, or something else? 

 

Thanks for any help. 

1 REPLY 1
HP Recommended

@directorjewels 

 

Please keep or bookmark the following link for future references

 

       http://partsurfer.hp.com/Search.aspx?searchText=1TJ82UA

 

You need  3C 31Whr 2.8Ah LI JC battery part #  919700-850. You can buy from the link above or use part # to buy from Amazon, Newegg ...

 

Regards.

BH
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