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‎06-14-2021 08:14 AM - edited ‎06-14-2021 09:18 AM

HP Recommended
Product: Probook 540 G=
Operating System: Microsoft Windows 10 (64-bit)

Notebook ProBook 5420 G0 does not switch off. As soon as I select the on / off switch and then shut down, the notebook shuts down, but starts again immediately. What could be the problem. OS Windows 10 64, latest version

1 REPLY 1

‎06-14-2021 08:37 AM

HP Recommended

Hi there! Thank you for visiting our English HP Support Community! 🙂

 

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

 

Thank you for your understanding.

 

Kind regards,

 

BiancaS.

I work on behalf of HP.
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