• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎09-15-2024 06:15 AM

HP Recommended
Product: HP EliteBook 840 G5 Base Model Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Mi hp elitebook 840 g5 no encienda cuando lo aranco, me sale pantalla negra y se me que encendidas lo tecla de bloq. Mayúsculas encendida (NO HACE PITIDOS NI PARPADEA LA LUZ DE BOLQ. MAYUS.) solo se queda infinitamente encendida.

He intentado de todo pero no se exactamente que problema tiene. Si alguien lo sabe le agradeceria mucho que me pudiera ayudar.

Hace poco que lo he comprado y lo necesito en mis necesidades de dia a dia.

Gracias.

Category:
3 people had the same question
1 REPLY 1

‎09-15-2024 09:04 AM

HP Recommended

Hi @Rosseilla!

Thank you for visiting our English HP Support Community.

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,

Rose_S. 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.