Notebook screen is black but I can hear fans running

[Janisa1]

I have always had to turn my notebook on by removing the battery and then pressing the power button. Simply pushing the power button with the battery intact does not work. Recently, I tried to turn my notebook on by taking out the battery, and nothing happened. I thought maybe it was dead so I put the battery back in and let it charge for a while. I tried again, and this time I heard noises within my laptop indicating that it had turned on but the screen remained black. I pressed the power button and the noises stopped. I turned the laptop back on and the same thing happened: the noises started but the screen will not come on. I performed a hard reset and it didn't help. My screen will still not come on. My laptop is new; I bought it in February.

[A4Apollo]

Hey there! @Janisa1, Thanks for stopping by the HP Support Forums!

I understand you have issues booting into your PC.

Don't worry I will try to help you out.

Did you make any software or hardware changes on your PC?

Are you able to boot into BIOS?

Please provide the product number of your PC to assist you better.

As you mentioned when you boot into your PC it boots to a black screen.

If you are able to boot into BIOS try restoring the BIOS to default and check if it helps.

Turn on your PC keep tapping the F10 key, you will boot into BIOS.

From the main or file menu select restore defaults.

Select F10 to save changes and exit.

Also, try performing a hard reset on your PC and check if it helps.

Press and hold the power button on the computer until the computer shuts off.
With the power off, disconnect the power cord from the back of the computer.
With the power off and the power cord disconnected, press the power button on the computer for 5 seconds. The power light indicator on or near the power button might turn on briefly but then go out.
Reconnect the power cord and turn on the power.

Refer this article to further troubleshoot no boot issues with your laptop.

I'll keep an eye out for your response.

I hope you have a great day! 🙂

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