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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
HP Recommended

I have HP Pavilion x360 Convertible 14-ba077TU. From last few days my laptop is closing down automatically no matter whether it is plugged on charging or not. No error or message pops up it just close. Usually happen when I move the laptop or grab it. I have run hp diagnostic software - system test- both quick and extensive but it shows all test passed. Any suggestions on what the

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HP Recommended

Contd... Also when i try to power on laptop via power button, it just doesn't open up for quite sometime and then start up automatically. This may take from few seconds to dozen of minutes. Please any help.

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