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‎06-10-2019 12:44 PM - edited ‎06-10-2019 12:46 PM

HP Recommended
Product: OMEN by HP Desktop PC 880-p1xx
Operating System: Microsoft Windows 10 (64-bit)

Hey guys,

 

I just wanna know if you guys also experienced this. The omen logo normally appears when i turn on my PC on version 1809. But after upgrading to version 1903 the omen logo disappeared and went straight to logon screen after turning it on. Just curious if any of you guys also experienced this kind of issue after upgrading the windows version or will hp give an update in this? thanks in advance for answering.

 

Leo

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-12-2019 04:27 PM

HP Recommended

@gleoalexis
Thank you for posting on HP Support Community.

Recommend you boot the computer to BIOS by tapping F10 repeatedly on startup. 

  • Select the Boot section using the right arrow key. 
  • Select Boot-time Diagnostic Screen using the up and down arrow keys. 
  • Press Enter to select boot-time diagnostic. 
  • Select Disabled to show the logo screen
  • Press Enter. 
  • Press F10, and then press Enter to save the changes and exit the system BIOS.

And also run BIOS Update: Follow steps from the link: https://support.hp.com/in-en/document/c00042629

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎06-12-2019 04:27 PM

HP Recommended

@gleoalexis
Thank you for posting on HP Support Community.

Recommend you boot the computer to BIOS by tapping F10 repeatedly on startup. 

  • Select the Boot section using the right arrow key. 
  • Select Boot-time Diagnostic Screen using the up and down arrow keys. 
  • Press Enter to select boot-time diagnostic. 
  • Select Disabled to show the logo screen
  • Press Enter. 
  • Press F10, and then press Enter to save the changes and exit the system BIOS.

And also run BIOS Update: Follow steps from the link: https://support.hp.com/in-en/document/c00042629

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No
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