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HP Recommended
HP Spectre x2 - 12-a008nr (ENERGY STAR)
Microsoft Windows 10 (32-bit)

I haven't used this computer in several years and want to get into Windows but I have forgotten Password. I need to override Password Screen

 

1 REPLY 1
HP Recommended

@Joeboo54

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,  

If you have created a password via Microsoft account then you can reset your password on any device connected to the Internet.

See the Microsoft password reset page to reset your password.
 

And, also you can perform an HP System Recovery to completely erase all files, including local account password information, and go back to the way the computer was when it was first purchased. For more information, 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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