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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Re: PC won’t turn on
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05-12-2019 11:38 AM
So while I was surfing the net, my PC turned off because of low battery. Then I plugged it in and tried to turn it on but it won’t turn on. The charging light is orange but I can’t turnt the PC on. Please help!!!
Solved! Go to Solution.
Accepted Solutions
05-13-2019 03:10 PM
@Pasi8 Welcome to HP Forums Community!
I suggest you check with an alternate power cord/adapter and identify if that issue persists,
Also, the best way to do that is by using the HP Guided Troubleshooter:
CLICK HERE FOR THE STEP BY STEP GUIDE
(simply select your description of the issue from the bottom of the screen to gain access to the next set of steps that should resolve your concern).
FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: Click here
(By the end of this article all the issues should be resolved)
Let me know how that pans out,
If you feel I was helpful, simply click on Accept as Solution to help the community grow,
That said, I will have someone follow-up on this to ensure you've been helped,
Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.
Riddle_Decipher
I am an HP Employee
05-13-2019 03:10 PM
@Pasi8 Welcome to HP Forums Community!
I suggest you check with an alternate power cord/adapter and identify if that issue persists,
Also, the best way to do that is by using the HP Guided Troubleshooter:
CLICK HERE FOR THE STEP BY STEP GUIDE
(simply select your description of the issue from the bottom of the screen to gain access to the next set of steps that should resolve your concern).
FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: Click here
(By the end of this article all the issues should be resolved)
Let me know how that pans out,
If you feel I was helpful, simply click on Accept as Solution to help the community grow,
That said, I will have someone follow-up on this to ensure you've been helped,
Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.
Riddle_Decipher
I am an HP Employee
05-15-2019 11:19 AM
Thank you for the update,
I appreciate your time and efforts,
I'm glad I could contribute to identifying and leading you towards the solution.
Thanks for honoring us by accepting our post as the solution, as it helps the community grow.
You can always click the "Thumbs Up" button to give me a Kudos,
Take care and have an awesome week ahead.
Riddle_Decipher
I am an HP Employee
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