cancel
Showing results for 
Search instead for 
Did you mean: 
Karumakun
New member
2 0 0 0
Message 1 of 3
105
Flag Post

PC wont boot up

HP Recommended
HP 14-bs0xx
Microsoft Windows 10 (64-bit)

I would like to ask why my laptop does not boot up when i installed the m.2 pcie ssd. .. What should i do to make my pc turn on with the m. 2 ssd installed? 

1601447299449-528413221.jpg

16014473241501094703015.jpg

1601447360306515285315.jpg

2 REPLIES 2
WAWood
Level 16
Level 16
33,806 32,881 3,070 7,580
Message 2 of 3
Flag Post
HP Recommended

@Karumakun 

Telling us simply that it does not boot fails to give us useful information.

 

You need to tell us what DOES happen when you try to boot it -- as in, what is shown on the screen?

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
Paul_Tikkanen
Level 21
Level 21
135,235 124,488 20,737 31,828
Message 3 of 3
Flag Post
HP Recommended

Hi, @Karumakun 

 

The reason why your PC won't boot up when you install a NVMe M.2 SSD is because the M.2 slot only supports SATA M.2 drives, according to chapter 1, page 3 of the service manual.

 

http://h10032.www1.hp.com/ctg/Manual/c05485573

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation