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- HP Community
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- Notebook Boot and Lockup
- PC wont boot up

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09-30-2020 12:32 AM
I would like to ask why my laptop does not boot up when i installed the m.2 pcie ssd. .. What should i do to make my pc turn on with the m. 2 ssd installed?
09-30-2020 06:58 AM
Telling us simply that it does not boot fails to give us useful information.
You need to tell us what DOES happen when you try to boot it -- as in, what is shown on the screen?
I am a volunteer and I do not work for, nor represent, HP
09-30-2020 07:32 AM
Hi, @Karumakun
The reason why your PC won't boot up when you install a NVMe M.2 SSD is because the M.2 slot only supports SATA M.2 drives, according to chapter 1, page 3 of the service manual.