Page Faults

[tkd01]

My Spectre is operating really well now that new WiFi drivers have been installed. I am finally getting the speeds as advertised. The only problem I am having now is this periodic "Page Fault In Non Page Area". Only happens on boot up or when I wake up the Laptop. Have seen different codes for "SPUVcbu64.sys", "Netwtw06.sys", etc.  After a countdown the laptop restarts and functions normally. I tried to find some information on this, but seems to be kind of confusing. I contacted HP once with this issue, and after some troubleshooting and rebooting I guess it was determined that no problems exist. I wasn't sure about this. Anyone familiar with these stop codes and faults.  I would hate to have to set the laptop back to original configuration because it is working good now.

[DavidSMP · Accepted solution]

@kd01,

Good Day.  Thank you for posting your query in the HP community.  I read the post regarding issues with blue screens on the computer when it wakes up from sleep. I will be delighted to assist you here.

Superb description and spectacular troubleshooting and commendable diagnosis of the issue before posting. Kudos to you for that. 🙂

To assist you with accurate information I would require more information regarding this:

• Did this happen after a recent power outage or surge?
• Did this occur after a recent software or windows update?

For now, try these steps:

• Please perform all the prescribed steps from this link: http://hp.care/2BRdNEy (How to fix Windows 10 error Page Fault In Nonpaged Area)
• Please perform all these steps patiently as it is critical to resolving the issue. The trick is to remain patient, please.

This is a third party link. Please follow only instructions on it. Do not click on any image, link, ad, download, popup or icon. It is strictly to follow instructions and screenshots (if found) only. Please adhere to this.

Now check for issue resolution.

.If the issue continues, create a new local user account as an administrator from here: http://hp.care/2rZfJBC

 and check by restarting the computer and login in with the new user account if the issue gets fixed.

If the issue persists,

Try these steps:

• Right-Click on start button> click device manager> expand display adapters>then select the display drivers that are listed and right-click on it and uninstall the drivers.
• Check the box that states delete the software for this device.
• Then restart the computer and update the bios chipset and graphics drivers from this link: http://hp.care/2syreDe  Please select the correct operating system and follow the on-screen instructions

Hope this helps. Let me know how it goes. To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care and have a blessed week ahead. 🙂

Cheers!

[tkd01]

Thank you for the reply. I tried what you recommended.

• Did this happen after a recent power outage or surge? NO
• Did this occur after a recent software or windows update.  Don't Know

I ran the check disk and after some time it just booted up. I guess no problems then.

As far as the SFC, did not find any integrity violations.

If it occurs again I will try some of your other recommendations.

[DavidSMP]

@tkd01,

I reviewed the post. It is great to have you back. Your time and efforts are greatly appreciated. You've displayed a commendable presence of mind, immaculate attitude coupled with a great resolve to try and fix the issue. Kudos to you for a job well done. 🙂

. You are a valued HP customer and trust me I've done all I can to assist you, by keeping your best interest in mind. It has been an absolute honor to share this platform with you and a genuine pleasure to work with you. 

I hope things work great for you.  If this helped, to simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care, stay healthy, keep smiling big and have a blessed week ahead. 🙂

Cheers