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Locked

‎12-01-2022 12:37 PM

HP Recommended
Product: HP Spectre x360 - 15-bl075nr
Operating System: Microsoft Windows 11

My laptop camera has been faulty for a while so I have always opted for the secondary authentication method which is via password since my pin has not been set up.

 

Problem is for some reason(probably after an update I did not notice, because the look of the log in screen looks slightly different), there is no option to log in with a password and because I can do facials authentication, I am currently locked out of my laptop. Please help, I really need to submit an assignment before this weekend

Category:
1 REPLY 1

‎12-03-2022 01:24 PM

HP Recommended

Hi,



Thank you for visiting the HP Support Community.



In that case it is not permitted to post instructions about locked password, bios password, windows password cause security measures.



According to the Community's Rules of Participation:



4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.



Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.



Regards. Stay safe.

I work on behalf of HP.
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