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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Password and username

Create an account on the HP Community to personalize your profile and ask a question
11-04-2021
10:31 PM
- last edited on
11-05-2021
11:13 AM
by
MayS
Hello I finally got my son's computer and he is now gone and I'm trying to use computer and I don't know to break the password, can someone help please
11-05-2021 09:53 AM
Passwords can NOT be recovered; instead, they have to be reset.
We are not permitted to assist in resetting passwords due to HP Policy.
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To reset Admin passwords, you have to contact your regional HP Customer Support location directly for assistance.
https://support.hp.com/us-en/contact-hp?openCLC=true
I am a volunteer and I do not work for, nor represent, HP