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Locked

‎12-31-2019 02:24 PM

HP Recommended
Product: Hp beats special edition with touchscreen
Operating System: Microsoft Windows 10 (32-bit)

I have a HP laptop with beatsaudio with a touchscreen. I need help recovering the password for it. My dad and me haven’t used it in over 3-5 years. My dad stored it in his room and now he dug it back up. Now he wants to use it again to recover some old photos but we don’t remember what password we had on it. We’ve tried multiple password possibilities and nothing. Is there any program or place i can take it to change the password or unlock it somehow?

1 REPLY 1

‎12-31-2019 02:42 PM

HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

This topic is going to be locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

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