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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-10-2021 12:09 AM

HP Recommended
Product: HP Pavilion x360
Operating System: Microsoft Windows 10 (32-bit)

I have a problem with a 2020 HP Pavilion x360, with similar sounding symptoms to earlier posted query from some time back

https://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/Power-on-issue-system-and-cpu-f...

 

Disconnected all peripheral devices.


Have attempted:

1. Hard reset. Same result

2. Removed (built-in) battery and retried with battery out, power cord in (power charge light is lit),  Same result

3. Hard Reset. Same result

4. put back in (built-in) battery , power cord in (power charge light is lit), Same result

 

This device is literally just out of warranty (12months), so reluctant to write it off just yet. Not comfortable pulling apart further myself to check RAM, etc, but thought i'd ask here whether anybody had encountered anything similar with a notebook this new.

 

Any help appreciated. 

 

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