cancel
Showing results for 
Search instead for 
Did you mean: 
Miroslav687
New member
1 0 0 0
Message 1 of 2
566
Flag Post

Power-On Authentication

HP Recommended
HP ProBook 455 G7
Microsoft Windows 10 (64-bit)

I was trying to set finger print authentication for Windows operating system. But Instead i ended up doing it for  Power-on and the finger print is not working after i rebooted the Laptop. Please, can anyone help me fix it

1 REPLY 1
KohTJ
New member
3 3 0 1
Message 2 of 2
Flag Post
HP Recommended

I have the same problem and HP said that I have to replace my motherboard and refuses to replace free of charge.  I think it is not my problem and I feel it is very unfair for me to pay although it is not my fault.

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation