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Locked

‎03-18-2019 02:07 PM

HP Recommended
Product: 15-ba009dx

Hi, I was given an HP 15-ba009dx for parts because the laptop won’t boot due to being locked with a bios or power on password. I took out the CMOS Battery for 30 Minutes and still nothing. If you have a reset password code to type in, I’ll take it and try it. Thank you!

2 REPLIES 2

‎03-18-2019 02:11 PM

HP Recommended

The Disabled Code is i 95590661 

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‎03-18-2019 06:26 PM

HP Recommended

@Windowsxpfan 

Sorry, but the Forum Policies prohibit us from assisting customers in bypassing Admin or BIOS passwords.

For assistance in this NOW, you have to contact HP Customer Support directly as they will confirm ownership of the PC before providing any assistance -- something we are not able to do from here.

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

If you have trouble finding a phone number, then try: 1 (650) 857-1501.



I am a volunteer and I do not work for, nor represent, HP
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