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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Re: Power on password and windows password unknown

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12-24-2020 11:43 AM
I was given this Pavilion X360. It powers up to ask for power on password which is not known. It earlier asked for Windows
unknown password. We then attempted to bypass that and resulted with above condition
12-24-2020 01:27 PM
Hey @COMPUTERMASTER1 🙂
Thank you for visiting the HP Support Community.
According to the Community's Rules of Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.
Regards,
MarcusC