Power up/power adapter flashing

[jonmoore2213]

I need help! My laptop will not turn on at all. The light by the charge port with be on and then it blinks off one time every five seconds. I have tried re seating the battery, the hard drive, the ram, the m.2 memory booster, and everything else I can think of. It still will not turn on. After my last use, I put the computer to sleep but my power button stopped flashing when the screen shut off, normally the power button flashes when it is sleep mode.

[ub6424]

Hello @jonmoore2213 

Sorry to hear that you are having problems ... and I would like to help you.

First follow the HP standard procedures:

(1) https://www.youtube.com/watch?v=sj6kYmT7GLs

(2) https://www.youtube.com/watch?v=qpiGUojtr3E

Please report your results

best regards

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[jonmoore2213]

When I press the power button, nothing turns on. So neither of these solutions work right now

[ub6424]

Hello @jonmoore2213 

Do you have a multimeter to test the charger output voltage (V) ?

best regards

[jonmoore2213]

I do not have a multi meter but I did try a different charger and it still did the same thing, so I don’t believe the charger to be the issue.

[ub6424]

Hello @jonmoore2213 

There is a technical problem here ...

In your case: Service is required !
- The computer should be disassembled and checked.
- [recommended ] Thermal paste for CPU GPU and bridges should be renewed
- [recommended ] The function of the fan(s) must be checked

- Short circuit test

- BIOS / startup chip test

- Power charger test

- Battery Test/Replacement

- General cleaning ...

If you can't do that, you should have it serviced by a professional notebook (chip level) repair store.

After Service is finished -> 😃

Please report your results

best regards

---

Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

Do this on the post I wrote that helped solve it.

Thank you very much

             ⌨️