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‎11-29-2018 07:08 AM

HP Recommended

Hi REO,

 

I've inherited a laptop from a now ex-colleague who had administratively passworded the machine. IT can't reset it, I was wondering if you could help? I've tried the usual resources, however nothing I have tried has worked. It's the 250 G6 and the code is "i 54666912".

 

Thanks in anticipation,


pete

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-29-2018 08:39 AM

HP Recommended

@pete_g6

 

Reboot and enter   17348646   or   35433229

 

REO

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5 REPLIES 5

‎11-29-2018 07:48 AM

HP Recommended

Welcome to the HP Support Community @pete_g6

 

Reboot and enter   63437753

 

REO

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‎11-29-2018 08:22 AM

HP Recommended

Hi REO,

 

Thanks for getting back to me so quickly! Unfortunately it didn't work, but now my system disabled number has changed? Not sure why but the new one is 20555809

 

I didn't think they could change? Aren't they linked to the serial number?!

 

Kind regards

 

pete

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‎11-29-2018 08:39 AM

HP Recommended

@pete_g6

 

Reboot and enter   17348646   or   35433229

 

REO

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‎11-29-2018 09:35 AM

HP Recommended

Hi REO

 

You, sir, are a gentleman and a scholar. I cannot thank you enough. First of the second batch worked perfectly. 

 

Thank you again!

 

pete

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‎11-29-2018 09:39 AM

HP Recommended

Your very welcome @pete_g6

 

REO

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