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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Re: Compaq Presario CQ60 old laptop trying to reset for my s...

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06-24-2018 05:35 PM
I reset the BIOS to default settings, but I still can't login to windows because I forgot the password, what are my options? Sorry if this is the wrong section please delete if not allowed. Thanks again.
Mike
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Accepted Solutions
06-24-2018 05:44 PM
Hi Mike,
There is a general policy on the Forum not to provide methods to bypass Windows log-on passwords, however a local computer shop would be able to do this for you.
Another option, if all your personal data etc is backed-up, would be to reset the notebook to its 'Factory Condition' and then set it up from the beginning – if you don’t have your Recovery Media, the notebook will have shipped with a Recovery Partition which can be accessed at boot - ie shutdown the notebook, then start tapping away at f11 as soon as you power on.
A full guide on this can be found on the following link.
http://support.hp.com/us-en/document/c00006110#!&AbT1%3Fjumpid=hpr_r1002_usen_link1
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
06-24-2018 05:44 PM
Hi Mike,
There is a general policy on the Forum not to provide methods to bypass Windows log-on passwords, however a local computer shop would be able to do this for you.
Another option, if all your personal data etc is backed-up, would be to reset the notebook to its 'Factory Condition' and then set it up from the beginning – if you don’t have your Recovery Media, the notebook will have shipped with a Recovery Partition which can be accessed at boot - ie shutdown the notebook, then start tapping away at f11 as soon as you power on.
A full guide on this can be found on the following link.
http://support.hp.com/us-en/document/c00006110#!&AbT1%3Fjumpid=hpr_r1002_usen_link1
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
06-24-2018 05:59 PM
Hi Mike,
The link below may be useful.
https://www.howtogeek.com/96630/how-to-reset-your-forgotten-windows-password-the-easy-way/
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP