Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended

I reset the BIOS to default settings, but I still can't login to windows because I forgot the password, what are my options? Sorry if this is the wrong section please delete if not allowed. Thanks again. 

 

Mike

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@BADirection

 

Hi Mike,

 

There is a general policy on the Forum not to provide methods to bypass Windows log-on passwords, however a local computer shop would be able to do this for you.

 

Another option, if all your personal data etc is backed-up, would be to reset the notebook to its 'Factory Condition' and then set it up from the beginning – if you don’t have your Recovery Media, the notebook will have shipped with a Recovery Partition which can be accessed at boot - ie shutdown the notebook, then start tapping away at f11 as soon as you power on.

 

A full guide on this can be found on the following link.

 

http://support.hp.com/us-en/document/c00006110#!&AbT1%3Fjumpid=hpr_r1002_usen_link1

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

4 REPLIES 4
HP Recommended

@BADirection

 

Hi Mike,

 

There is a general policy on the Forum not to provide methods to bypass Windows log-on passwords, however a local computer shop would be able to do this for you.

 

Another option, if all your personal data etc is backed-up, would be to reset the notebook to its 'Factory Condition' and then set it up from the beginning – if you don’t have your Recovery Media, the notebook will have shipped with a Recovery Partition which can be accessed at boot - ie shutdown the notebook, then start tapping away at f11 as soon as you power on.

 

A full guide on this can be found on the following link.

 

http://support.hp.com/us-en/document/c00006110#!&AbT1%3Fjumpid=hpr_r1002_usen_link1

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended
Thanks for the info I tried the F11 and I get the Windows did not start normally screen asking for the disc etc. So apparently the partition is not there on this laptop. Just my luck.

Regards
Mike P
HP Recommended

Hi Mike,

 

The link below may be useful.

 

https://www.howtogeek.com/96630/how-to-reset-your-forgotten-windows-password-the-easy-way/

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended
I'll definitely give that a try. Thanks so much for everything.

Mike
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.