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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
Locked

‎03-20-2019 07:57 AM

HP Recommended

Hey, hope you're fine please help me remove my bios password

the code that appears after 3 failed attempts is:

 

i84515458

 

laptop: HP ay079nia (HP Notebook 15 ay-000 series)

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-20-2019 03:05 PM

HP Recommended

@rszshaharyar 

I know we used to give out codes to bypass disable situations, but sorry -- the Forum Policies changed this year such that we are now prohibit from assisting customers in bypassing Admin or BIOS passwords, or in resetting those passwords.

For assistance in this NOW, you have to contact HP Customer Support directly as they will confirm ownership of the PC before providing any assistance -- something we are not able to do from here.

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

If you have trouble finding a phone number, then try: 1 (650) 857-1501.



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

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2 REPLIES 2

‎03-20-2019 03:05 PM

HP Recommended

@rszshaharyar 

I know we used to give out codes to bypass disable situations, but sorry -- the Forum Policies changed this year such that we are now prohibit from assisting customers in bypassing Admin or BIOS passwords, or in resetting those passwords.

For assistance in this NOW, you have to contact HP Customer Support directly as they will confirm ownership of the PC before providing any assistance -- something we are not able to do from here.

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

If you have trouble finding a phone number, then try: 1 (650) 857-1501.



I am a volunteer and I do not work for, nor represent, HP
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‎03-22-2019 05:25 PM

HP Recommended

Going to mail them thanks for suggesting 

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