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HP Recommended

i have a laptop same you. it need to unlock

     But can not work with the SMC file

anybody help me

1 REPLY 1
HP Recommended

@Reverse1

 

Have you performed all the steps correctly as written in this TKB article >> https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Forgotten-BIOS-or-power-on-password-HP-Commer...

 

If you did and only if you obtained your SMC.bin file directly from HP, please reach back to the HP Support engineer who sent it to you (either via email or via chat options)

 

If you are in the USA, you might call 1-(800)-334-5144

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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