forgot admin password or power on password

[Ricknalishia1]

Hello could u give me mine? 59318145? Please and thanks

[DavidPK]

@Ricknalishia1

If the halt code is not prefixed with a 'i' then:

Enter  46070181

Regards,

DP-K

[Ricknalishia1]

That’s the number it gave me. It doesn’t work.

[DavidPK]

I've edited my previous post.

Regards,

DP-K

[Ricknalishia1]

It’s is with an I. Apologies

[Ricknalishia1]

i 59318145

[DavidPK · Accepted solution]

@Ricknalishia1

In that case, the unlock code you require is  64987500

Regards,

DP-K

[Ricknalishia1]

Lifesaver. I have a 3fo hard drive error saying no boot info found. I’ve ran diagnostics and no errors. I think I had a outside breach and may have wiped everything.

[Ricknalishia1]

Any ideas on how to return factory settings? I don’t have restore disk or anything.

[DavidPK]

Hi,

The notebook will have shipped with a Recovery Partition which can be accessed at boot - ie shutdown the notebook, then start tapping away at f11 as soon as you power on.

A full guide on this can be found on the following link.

http://support.hp.com/us-en/document/c00006110#!&AbT1%3Fjumpid=hpr_r1002_usen_link1

Another option, if you're referring to Windows 10, would be to perform a clean installation as detailed in the guide on the following link.  Note: At the activation screen, select 'I don't have a Product key' - Windows will activate automatically once the installation has completed.

http://www.howtogeek.com/224342/how-to-clean-install-windows-10/

Regards,

DP-K