11-26-2019 04:56 AM
Hey there I have mistakenly shut off the power when quick heal defragmentor was working and then when I rebooted my notebook it just keeps blinking and not rebooting can anyone help me figure out the problem?
11-28-2019 01:19 PM
@Anvi2lk Welcome to HP Community!
Note that specific patterns of long and short blinks along with long and short blinks on the caps-lock key or the power button (where applicable) identify errors during the startup process.
Newer computers have two-part blink sequences with different color lights to indicate specific errors and you may click here and troubleshoot on your own, or check below:
If you aren't comfortable doing it on your own, give us the blink code and we'll help you with the details.
Let me know how that pans out,
If you feel I was helpful, simply click on Accept as Solution to help the community grow,
That said, I will have someone follow-up on this to ensure you've been helped,
Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.
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