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Locked

‎08-03-2026 08:01 AM

HP Recommended
Product: HP EliteBook 840 G5 Notebook PC
Operating System: Microsoft Windows 11

Hello HP Community & Support Team,

I am the current owner of an HP EliteBook 840 G5 Notebook PC. I purchased this laptop second-hand, but it currently has an unknown BIOS Administrator Password set.

Because the BIOS is locked:
1. I am unable to access or modify BIOS/UEFI settings.
2. I cannot change boot priority or configure settings needed to install Ubuntu alongside Windows.

The laptop is fully functional, but I do not have access to the previous owner to obtain the password. I can provide the Serial Number, proof of purchase/ownership, or photos of the laptop if requested privately by an HP agent.

Could you please guide me on how I can regain access to the BIOS, get an SMC/reset key, or have the BIOS Administrator Password reset by HP support?

Thank you for your help!

Category:
1 REPLY 1

‎08-03-2026 08:30 AM

HP Recommended

Hello @Tayb3 ,

 

Welcome to the HP community.

 

A quick community search for the terms BIOS & Password finds all these posts >here<, which are mainly closed.

 

Here is HP's official policy regarding BIOS passwords:

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs, or any other safety measures.

 

Therefore, this topic is being locked.

 

Best regards

 

Steffen Baier

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