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Dear HP Support Team,

I recently purchased a used HP ProBook 450 G8. The laptop boots normally into the operating system, but access to the BIOS/UEFI setup requires an Administrator password that was not provided by the previous owner.

Because of this, I am unable to access or modify BIOS settings. I would like to request assistance with an official BIOS Administrator password reset procedure (SMC.bin or other authorized method).

Device details:

  • Model: HP ProBook 450 G8

  • BIOS Version: T88 Ver. 01.21.00 (09/04/2025)

Please let me know what information you require (serial number, product number, UUID, photos of the device, etc.) to process this request.

Thank you for your assistance.

Kind regards,

Youssef Koubaa

1 REPLY 1
HP Recommended

We can't help on this. You should contact ho customer care directly for solution. Open this link- https://support.hp.com/us-en/ then select your region from the bottom and choose contact hp agent directly. Depending on your region it may or may not be harder to contact. Look for online chat or call. (Don't purchase anything, if shown there)

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