Restart un preditable

[JACQUESROY]

My computer restart by itself one in while and more more frequently?

[Alden4]

Hi @JACQUESROY,

Welcome to the HP support community.

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Alden4
HP Support 

[Alden4]

Hi @JACQUESROY,

Thank you for  your response, 

If your HP Pavilion laptop is restarting by itself, it can be a frustrating issue. There can be various reasons for this problem, and troubleshooting steps may vary depending on the cause. Here are some common steps you can take to diagnose and potentially fix the issue:

• Check for Windows Updates: Ensure that your operating system is up to date. Sometimes, Windows updates contain fixes for bugs and stability improvements that can resolve unexpected restarts.
• Overheating: Overheating can cause a computer to restart. Make sure that your laptop is not overheating. Ensure that the vents are clean and that the laptop is placed on a flat surface to allow proper ventilation.
• Hardware Issues: Faulty hardware components, such as a failing power supply, RAM, or hard drive, can cause random restarts. You can run hardware diagnostics to check for any issues. HP laptops often have built-in diagnostics tools that you can access during startup.
• Software Conflicts: Sometimes, conflicts between software applications or drivers can lead to restarts. Make sure all your drivers are up to date and consider uninstalling any recently installed software or updates that coincide with the start of the issue.
• Malware and Viruses: Malware or viruses can cause instability in your system. Run a full system scan using a reputable antivirus program to ensure your laptop is clean.
• Power Settings: Check your power settings and ensure that the laptop isn't set to automatically restart upon a power failure. You can do this by going to "Control Panel" > "Power Options" > "Choose what the power buttons do."
• Event Viewer: Use the Windows Event Viewer to check for error messages or events that coincide with the restarts. This can provide clues about the cause of the problem.
• System Restore: If you suspect that a recent software change caused the issue, you can perform a system restore to revert your system to a previous state when it was working correctly.
• BIOS Update: Check if there are BIOS updates available for your HP Pavilion laptop. Sometimes, a BIOS update can resolve hardware-related issues.

Remember to back up your important data regularly, especially before performing any major troubleshooting or updates, to prevent data loss.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support