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04-07-2021 05:21 AM
Product: 4XW59EA ABU
HP laptop 4XW59EA ABU
Restricted access. I can log on and access the internet and documents, but I cannot type into the search box on the home page, nor open up the drop down list of features e.g. clock, word, except by pressing control escape, and once this list appears, I cannot open them. Forgive me for not being more precise - am not IT savvy.
1 REPLY 1
04-07-2021 04:52 PM
Go into Settings --> Accounts and look at your account. I should say Administrator. If it says something else, you need to tell us what that is.
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