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Pam_ROB
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Message 1 of 2
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Restricted access to functions

HP Recommended
4XW59EA ABU

HP laptop 4XW59EA ABU

Restricted access. I can log on and access the internet and documents, but I cannot type into the search box on the home page, nor open up the drop down list of features e.g. clock, word, except by pressing control escape, and once this list appears, I cannot open them. Forgive me for not being more precise - am not IT savvy. 

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WAWood
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Message 2 of 2
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@Pam_ROB 

Go into Settings --> Accounts and look at your account. I should say Administrator.  If it says something else, you need to tell us what that is.



I am a volunteer and I do not work for, nor represent, HP
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