-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Boot and Lockup
- SMC.BIN Not working

Create an account on the HP Community to personalize your profile and ask a question
01-11-2019 04:06 AM
I am seriously at the end of my tether here. I have had 3 SMC.BIN files from HP and nothing I do seems to get it to work. I have managed to insert a standard hard drive and install windows 10 to the SSD and boot from that. I still need to get in to the bios but nothing I do will get the SMC to work.
I have renamed the file smc.bin and put it on a few usb sticks all formatted to fat 32. I have even tried the partion way and still nothing.
All I get is a flashing screen, then a message that says Initializing link then media test failure check cable and exiting intel boot agent.
This is really doing my head in. What are the reason the SMC might not be working? I have followed every step that HP says to do also watched videos. Is their something I am missing?
Cheers.
01-11-2019 08:37 AM
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.
I work on behalf of HP