SMC on HP EliteDesk not working?

[Demir2]

Hello

I have a HP EliteDesk 705 G2 that needs the BIOS Supervisor password removed.

I am aware of the jumper on motherboard, but on this particular device the jumper will not work becouse on the BIOS Setup i have Enabled Stringent security. Which means only SMC option left.

On HP Manual for this device it says clearly

"Resetting the password jumper CAUTION: Stringent security is a mode where there is no physical bypass of the password function. If enabled, removing the password jumper will be ignored. To enable this mode, change the security setting Clear Password Jumper in Password Policies to Ignore. If you lose or forget the password when in stringent security mode, the system can only be reset by System Management Command."

I have talked with HP but they told me that they cannot crate SMC file for Desktops becouse it only works for laptops which is obviosly NOT TRUE. And after i refered to the manual, the guy create a SMC File for me BUT the new problem is that i get SMC Command Failure becouse of wrong date and time sett on SMC Files.

I get following info on SMC Command Failure info.

SMC Command Failure

SMC log status: 0x4

PEI Status: Success

Command GUI: F0EE.............

Number of Executions: 0

Maximum Executions: -1

Command Start date: 0000/00/00 00:00:00

Command End date: 0000/00/00 00:00:00

System Date: 0000/00/00 00:00:00

I have told this to HP, that the SMC Contains wrong command dates, and the support agent told me that their tool generates SMC For Desktop with these dates becouse Desktops are not supported for SMC, which contradicts the information HP provides on they hardware manual.

Anybody on this forum that can help me clear this whith HP?
Is the support agent just messing around with me? Or what is this all about?

Thanks in advance.

Best Regards

Demir

[kevin-t]

@Demir2

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

[Demir2]

Great! Thank you.

I just got an mail from them that i have answered.

Lets se what they will do to help me.

Thanks!

Best Regards

Demir

[york1791]

Have you go this work? I have the similar error. The supports sent me different smc.bin but none of them works.