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‎12-10-2019 07:32 PM - last edited on ‎12-10-2019 08:06 PM by Retired

HP Recommended
Product: HP NOTEBOOK
Operating System: Microsoft Windows 10 (64-bit)

Hello, I'm hoping for some help in my situation.  Long story short, I made a bad business decision purchasing a laptop 2nd hand without fully testing it.  

It's an HP i5-6200U

edited

Enter power-on or administrator password.

After 3 tries it prompts a system disabled [i 51144352]  I have no idea where to go with this.  Please, any help would be greatly appreciated 

1 REPLY 1

‎12-11-2019 07:57 AM

HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

 

I work on behalf of HP
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