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‎02-08-2020 03:25 AM

HP Recommended
Product: Hp 255 G6
Operating System: Microsoft Windows 10 (64-bit)

Hp 255 G6, HSTNN-LB7V. Laptop is in the windows not activated mode and went on to black screen caps lock blinks and I tried the BIOS recovery at first it worked but it has gone back to the same problem of black screen caps lock blinking I've tried the hard reset and BIOS recovery still nothing. 

3 REPLIES 3

‎02-08-2020 03:49 AM

HP Recommended

Hi

https://support.hp.com/us-en/document/bph07107

 

Is there a match in the above document?

 

 

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‎02-08-2020 04:12 AM

HP Recommended

Hello, thanks. 

I have discovered that the caps lock light is on 3.2 The embedded controller is checking or recovering the boot block. How can I fix this issue?

Regards,

Em Miry. 

 

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‎02-08-2020 04:22 AM

HP Recommended

Hi

Beep2015.pngA boot block problem could be with the BIOS.  But 3.2 is also memory module.

 

 


Hopefully one of these documents will cover (and solve) your problem...
https://support.hp.com/ca-en/document/c00042629
https://support.hp.com/us-en/document/c02693833


If not then the boot block is going to be on the Hard Disk Drive.


 

 

 

 

 

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