Setup utility page when starting up the computer

[Malavika16]

When I switch on the computer, the setup utility page opens and gets stuck for sometime. there is also a continuous beep sound.

[Riddle_Decipher]

@Malavika16 Welcome to HP Community!

Note that specific patterns of long and short beeps (where applicable) identify errors during the startup process.
Newer computers have two-part blink sequences with different color lights to indicate specific errors and you may click here and troubleshoot on your own.

Otherwise, please revert with the detailed description for further assistance.

Also, do let us know when was the last time it worked fine and if you've made any hardware or software changes recently?

Keep us posted,

And the answer to the above question will help me, help you!

Keep me posted, and if any of the above questionnaires helped resolve the issue, 

Mark this post as an "Accepted Solution".

Good luck.

[Malavika16]

This problem started occuring when I tried to update 1803 version to 1903. Then the update was in pending restart stage. But when I restarted the laptop the setup utility page started coming. Then I factory resetted the computer. Then tried updating again. This time the update was installed successfully but the setup utility page still comes with a continuous beep sound. I am not able to do anything for a long time.

[Riddle_Decipher]

@Malavika16 in that case, Click here to perform a hard reset on your device

If the issue persists, after the above steps, try the below:

1. Turn off the notebook.

2. Plug the notebook into a power source using the power adapter.

3. With the notebook off, press and hold the Windows logo key  and the B key at the same time.

      NOTE:

   On some notebook models, it might be necessary to press and hold the Windows logo key  and the V key.

4. While pressing those keys, press and hold the Power button on the computer for 2 to 3 seconds, and then release the Power button but continue to hold the Windows logo key  and the B or V key until the HP BIOS update screen displays or you hear a beeping sound (usually 8 beeps).

   The HP BIOS Update screen displays, and the BIOS update begins automatically. This might take several minutes, and you might hear additional beeping sounds.

   • If the HP BIOS Update screen does not display, repeat the previous steps. If the issue persists after repeating the steps, skip to the next step to Download a replacement BIOS file.

   • If the Power light turns off, the notebook has turned off because the Power button was held too long. Repeat the previous steps, making sure to hold the Power button for 2 to 3 seconds only.

CLICK HERE FOR MORE STEPS AND INSTRUCTIONS.

(By the end of this article all the issues should be resolved)

Let me know how that pans out,

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.

[Malavika16]

it hasnt solved anything

[Riddle_Decipher]

@Malavika16 If none of that helped, this seems to be a hardware malfunction and I suggest you talk to HP support and discuss your options, follow the below steps to get started:

1) Click on this link - http://www.hp.com/contacthp/

2) Click on Sign-in or select the product using the below step:

3) Enter the serial of your device.

4) Select the country from the drop-down.

5) Click on "Show Options".

Fill the web-form, to populate a case number and phone number for yourself!

Also, if you are having trouble navigating through the above options, it's most likely because the device is out of warranty, if yes? please send me a private message with the region you are contacting us from, 

here's how private messages work: Click here for details.

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.