Slow Startup

[Green_Arrow]

My new laptop is very slow starting up. I've disabled programmes on startup and fastboot, already.

[WAWood]

@Green_Arrow 

Fastboot is a BIOS option and disabling it would only tend to lengthen the boot time not shorten it..

Win10 has enabled a new hibernation process known as Fast Startup -- which is enabled BY DEFAULT. This is different from Fast Boot, which is a BIOS/UEFI option.

Fast Startup is supposed to dramatically speed up the booting process, but in some PCs, it actually slows it down or causes it to hang. It's also a new form of hibernation known as hybrid sleep -- and this causes battery drain to maintain the state of the PC while turned off.

Disabling Fast Startup might fix booting and shutdown problems.

There are two ways to disable FastStartup in Win10: (1) through the Control Panel, and (2) through an elevated command prompt.

Control Panel - Open Control Panel --> Power Options.
Select "Choose what the power buttons do"
Select "Change settings that are currently unavailable"
At the bottom of the Window, under Shutdown settings, uncheck the box regarding fast startup

Elevated command prompt - run the following command:
REG ADD "HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\Power" /V HiberbootEnabled /T REG_dWORD /D 0 /F

In both cases, reboot Windows.

NOW, FastStartup is disabled.

See if that helps.

[Green_Arrow]

Thanks for your help. In my orginal question I meant to say "fast startup" and not "fastboot."

[Green_Arrow]

Hi WAWood,

Thanks for the tip. I tried that (I meant start-up and not boot in my orginal message). Sadly, it didn't resolve the problem. It's still very slow starting up.

Regards

[WAWood]

@Green_Arrow 

Sorry to hear that didn't fix it.

Really slow startups are nearly always due to failing drives, but you say this is a new PC, so you should not be having this problem.

If this is still under the 12 month warranty, You paid for free HP Tech Support as part of the warranty coverage, so you might as well make use of it.

Unfortunately, we are NOT HP Tech Support and we have no way to diagnose or repair your PC, so while this PC is still under warranty, you should contact HP Customer Support directly to have them put you in touch with HP Technical Support to see what they can do about troubleshooting and repairing your machine remotely.

I did this recently and the HP Tech was able to remotely access my PC from the Internet to check out the problems.

If they are unable to fix your PC, then you need to explore what options you have to get it replaced under the warranty.

To contact HP Support Goto this page https://support.hp.com/us-en/contact-hp