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HP Recommended
Spectre x360 15-bl018ca
Microsoft Windows 10 (64-bit)

Hello,

 

My computer restarted by itself for the first time since April yesterday, and since then, it has been taking > 5 minutes to get to the login screen whenever I restart, whereas it used to take only seconds. It is just spinning on the HP logo. I've done a reset of Windows, clean boots, superfetch optimization, Windows performance tool logging (only shows 29 seconds to login), but I haven't been able to make any headway on this. What is happening while the little dots are spinning in a circle with the HP logo, as this all happens prior to Windows logging any events or activities? 

 

Charles

 

OS Name Microsoft Windows 10 Home

Version 10.0.16299 Build 16299

System Model HP Spectre x360 Convertible 15-bl0XX

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Fixed using one of the following two methods (not done in isolation):

 

1. Turn off hibernation using:

 

powercfg.exe /hibernate off

 

2. Update to Windows 1803

View solution in original post

15 REPLIES 15
HP Recommended

Hi

 

Run a Diagnostic, usually F2 at Power on.

HP Recommended

Unfortunately one of the first things I did.. Everything comes up roses there 😞

HP Recommended

Hi,

 

You can take a boot trace so that we can see what happens during the boot process:

 

  1. Create a folder where to register the boot trace (Ex: C:\WPR
  2.  Open a command line as an Administrator (Run As Administrator) Type the following command in the command line Windows: cd %programfiles(x86)%\Windows Kits\10\Windows Performance Toolkit
  3.  Type the following command to start recording the boot trace: wpr -start CPU -onoffscenario Boot -onoffresultspath c:\wpr -numiterations 1 
  4. Upload the boot trace file generated under the C:\WPR path on Dropbox or on https://www.transfernow.net/en/

I'll analyze your trace file and give you a feedback.

**Click Accept as Solution on a Reply that solves your issue to help others**
******Clicking the Thumbs-Up button is a way to say -Thanks!.******
HP Recommended

Hmm, seems it removed my post with the link. I ran the boot trace, but the slow part doesn't seem to show up on it, as it takes upwards of 10 minutes to boot up, and this log only shows a couple minutes.

 

transfernow url suffix: 716xo7z76bfs

HP Recommended

The Boot trace was not well generated. It's my fault, I forget one parameter in the command line !

 

Please run again the command line with those parameters: 

wpr -start GeneralProfile -start CPU -onoffscenario Boot -onoffresultspath c:\wpr -numiterations 1

 

Do not forget to compress the trace file before uploading it.

 

See you.

**Click Accept as Solution on a Reply that solves your issue to help others**
******Clicking the Thumbs-Up button is a way to say -Thanks!.******
HP Recommended

Hi

 

Mark Russinovich et al  wrote SysInternals and it's here...

 

https://docs.microsoft.com/en-us/sysinternals/

 

Download, Unzip and run 

 

LoadOrdXXXX.xxx

AutorunsXXX.xxx

 

And check what is loading and running at boot-up.

 

Remove unwanted items.

HP Recommended

Hi Zinou,

 

I get the following error message with those options:

 

The Logging Mode does not match with the profile passed.

Error code: 0xc5584017

HP Recommended

Hi,

 

Make sure you are running the command under "%programfiles(x86)%\Windows Kits\10\Windows Performance Toolkit" path.

 

If it doesn't work try recording the trace using the graphical version of the tool. Here is the steps:

 

  1. Download and Install windows Performance Toolkit https://docs.microsoft.com/en-us/windows-hardware/get-started/adk-install . Choose the package corresponding to your Windows version.
  2. When running the setup select only Windows Performance Toolkit.
  3. Record a trace using Windows Performance Recorder using these options: https://justpaste.it/1g4sx
  4. Compress the resulting file.
**Click Accept as Solution on a Reply that solves your issue to help others**
******Clicking the Thumbs-Up button is a way to say -Thanks!.******
HP Recommended

Hello,

 

Please see the following transfernow suffix:

 

21h0k5n1f91j

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