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‎06-22-2020 11:28 AM

HP Recommended
Product: Example: Pavilion 590-p0024
Operating System: Microsoft Windows 10 (64-bit)
  • Version 1.20 5.00 - bios. storage tests ,quick check it says no storage installed
1 person had the same question
1 REPLY 1

‎06-27-2020 02:45 PM

HP Recommended

@Churchlady206

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

  • Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS Setup menu. Use the Right Arrow or Left Arrow keys to navigate through the menu selection to find the Primary Hard Drive Self Test option. Depending on your BIOS, this may be found below Diagnostics or Tools.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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