Software update fail

[SaintAaron]

The last hp software update is stuck in a loop. Screen says updating please wait, after a min it reboots and goes right back to the same screen. It sat like that for 3 days looping over and over, I tried doing a system recovery with a disk and it goes back to the exact same spot, my computer is out of warranty but was working perfectly until thier stupid update rendered my computer unusable. Any idea how to fix it or how to get a hold of HP so they can fix or replace what they broke. 

[ub6424]

Hello @SaintAaron 

Sorry to hear that you are having problems ... I would like to help you.

The Windows file system could be corrupt or there is a hard disk error or undefined technical error.

(1) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)

--->>> Perform <Extensive Tests>

--->>> Perform <all> tests

https://support.hp.com/us-en/document/ish_2854458-2733239-16

See section <Running HP PC Hardware Diagnostics UEFI tests when Windows doesn't start>

See how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM

(2) Please report your results ( error messages, take pictures )

( if serial number, device id, UUID, System Board CT Number is displayed, please blur )