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‎03-27-2024 11:19 PM

HP Recommended
Product: HP Laptop - 15-dw2029la

Some keys on the keyboard don't work, I have to press very hard. I use Windows 11. Specifically, the keys for the letters T, Y, accent, Control and the number 9 do not work. My laptop is HP 15-dw2029la. 

1 REPLY 1

‎03-28-2024 11:35 AM

HP Recommended

Here's a video from HP Support about troubleshooting laptop keyboards:


https://www.youtube.com/watch?v=t3LmcBQRoh0



I am a volunteer and I do not work for, nor represent, HP
How to Troubleshoot a Keyboard in Windows 11 for HP Notebooks | HP Support
How to Troubleshoot a Keyboard in Windows 11 for HP Notebooks | HP Support
youtube.com/watch?v=t3LmcBQRoh0
Learn how to troubleshoot a Keyboard in Windows 11 for HP Notebooks. If the keyboard on your HP Notebook is experiencing an error or is not working like it usually does, follow the steps in this video to troubleshoot some common keyboard issues. This includes running keyboard hardware tests and ...
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