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triplewhopper
New member
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Message 1 of 2
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Spectre X360 blue screen of death TDR failure nvldmkm.sys, watchdog violation

HP Recommended
Spectre X360
Microsoft Windows 10 (64-bit)

My HP Spectre X360 laptop is suddenly giving me constant blue screen of death. I don't know of a specific trigger but it usually happens when browsing the web. It also happens when browser is not open. Specifically the errors are the following

  • VIDEO TDR FAILURE nvldmkm.sys
  • DPC_WATCHDOG_VIOLATION
  • DRIVER POWER STATE FAILURE

Sometimes I can make it for a couple hours with no errors, other times it happens every 5 minutes. The computer will begin crawling and have long freezes before finally giving the error.

 

Things I have tried:

  • I have rolled back updates and paused updates.
  • Firmware BIOS update with HP utility
  • I have reset windows using the control panel "erase this pc" option
  • I have also uninstalled video drivers
  • Installed video new nvidia drivers for MX150
  • Installed old jan 2020 driver versions from nvidia for the MX150

 

dpc.png

 

power.png

 

tdr.png

 

1 REPLY 1
triplewhopper
Author
New member
2 1 0 0
Message 2 of 2
Flag Post
HP Recommended

On Tue 3/23/2021 11:09:52 AM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\032321-9781-01.dmp
This was probably caused by the following module: nvlddmkm.sys (0xFFFFF80689B67440)
Bugcheck code: 0x116 (0xFFFFB50AC1FD8010, 0xFFFFF80689B67440, 0xFFFFFFFFC000009A, 0x4)
Error: VIDEO_TDR_ERROR
file path: C:\WINDOWS\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 461.40
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 461.40
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 461.40 , NVIDIA Corporation).
Google query: nvlddmkm.sys NVIDIA Corporation VIDEO_TDR_ERROR

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